Centra Health and TrustHCS

Tackling Major Revenue Cycle Targets One Step at a Time

Learn how an initial focus on an ED coding backlog grew to address $39 million in DNFB through coding, edit reconciliation, and biller partnership.

Reduced DNFB by $39 Million
Dropped Edit Backlogs by 26,000 in a month
Fluctuated support from 9 to 130 team members as needed
Established true partnership and not just “staffing”

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