When approaching Meaningful Use and ICD-10 implementation, it’s best to think of the resources and technologies involved as slices of a much larger pie. Both are in depth projects that require cooperation at every level, with the C-suite leading the way. Successful implementation comes from getting everyone engaged and doing their part. Here are two key ingredients:
Know Your Role.
Before implementation begins, clear lines of communication must be set and jobs delegated. Synergy must be established between clinical and operational chiefs. For example, Chief Operating Officers are important links. Their responsibilities cover both clinical and administrative sides of an organization. When roles are well defined and communicated, organizations avoid the ‘too many cooks in the kitchen’ syndrome.
Learn New Technologies and Policies.
Training everyone on new technologies, policies and procedures is crucial for success. Neither ICD-10 nor Meaningful Use implementation rests solely on the shoulders of one department. The C-suite must champion the training and education process across all departments to ensure changes are embraced and adopted. Strong executive ownership of education avoids future obstacles and ensures a solid return on your investments.
When it comes to both ICD-10 and Meaningful use, every position has a place in the implementation process. It all comes back to collaborative and coordinated leadership at the senior levels of each and every organization. Leaders that develop and oversee strong implementation teams, robust lines of communication and consistent monitoring of progress towards their goals will certainly serve-up a delicious pie.