2019 Trust Builder Award WinnersCollaboration is a key ingredient in the future success of healthcare.
“It has been another great year of nominee submissions for the 2019 Trust Builder Award. As the peer review group continues to grow and more health information professionals become involved, the concept and purpose of the Trust Builder award becomes more prominent in our industry. It is always encouraging to see the impact that so many of our candidates have on their peer groups. The success stories that we see on a yearly basis let us know that the industry is still improving, people are still learning, and groups are still adapting.”
Clinical Documentation Improvement Trust Builder Award Winner
Dr. Sheldon Berkowitz
Medical Director for Case Management, Utilization Management, and Clinical Documentation Improvement
Trust Builder award winner, Dr. Sheldon Berkowitz, was nominated by Director of Health Information Management Anne Tegen. “He is extremely committed to ensuring that the ‘business of medicine’ is as successful as the care of patients.”, stated Tegen. “As a result, there has been an increase in overturning denials, an improved perception of the importance of completed and accurate documentation by clinicians, and a clinical champion for the case management, utilization management, CDI, and coding teams.”
Dr. Berkowitz’s nomination noted his work with the organization’s physicians, CDI professionals, coders, and even registered dietitians. His engagement as the Clinical Liaison provided clinical protocols to clarify the most challenging and high-volume queries. His efforts include the development of query templates, customized for each patient, within the medical record. He also worked across the organization to develop a protocol for malnutrition using National Guidelines and standard terminology to reflect the necessary clinical indicators. He has and continues to provide both one-on-one, and collective physician engagement, as well as education to CDI and coding teams on query response optimization.