15 Tips from a 500+ Remote Team

It wasn’t long ago the idea of maintaining a remote workforce was only for the cutting-edge employers and those in the technology space. In today’s workplace, working remotely has become a normal and almost expected option for may professionals. According to Global Analytics Workplace, 80% to 90% of employees would like to work from home a few days per week. Not only is working from home a normal practice, it is also a preference for most employees.


Over the past decade, TrustHCS has managed a team numbering up to our current count of over 500 employees in an almost entirely remote environment. Outside of a handful of executive and administrative staff, our team serves the coding, clinical documentation improvement, and auditing needs of our clients all from the comfort of their home. In the last decade, we have learned a lot on what works and what doesn’t work when engaging a remote workforce. What we know for sure is that working remotely takes discipline and practice.


Recently, we asked the remote TrustHCS team to share their recommendations and tips for anyone considering a work-from-home or remote career path. When we compiled the suggestions, the following 15 tips easily came out at the top of the heap as the best practices for remote success.


  1. Create a schedule and stick to it.
  2. Follow your calendar closely, blocking off time for specific tasks and using it for reminders.
  3. Practice proper email etiquette.
  4. Be personable, even through electronic communications.
  5. Read written instructions/emails thoroughly before responding/acting on them.
  6. Study and learn the systems you’ll be using to make working remote possible. (Skype, GoToMeeting, Outlook, etc.)
  7. Remove distractions: focus.
  8. Make sure you don’t have any background noise for calls.
  9. Stay organized.
  10. Have a dedicated work space with a door that closes.
  11. Make your work space comfortable. (Chair, desk, monitor, etc.)
  12. Take a lunch break.
  13. Set expectations for friends and family.
  14. Get “ready” to go to work.
  15. Communicate with your team and managers.


When we collected the short answer questions back, it was intriguing to see how almost all the suggestions from our team fell into one of these 15 items. If you’re looking to make working remote a success, take it from a group who have been working from home for years. It is possible but it takes knowing the tools and the rules to success!